Contact us

Data Protection Policy

This Data Protection Policy explains how ccgear.fr ("we," "us," "our") collects, uses, protects, and shares personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Purpose of the Policy

The purpose of this policy is to outline how we collect, use, store, and protect personal data and inform users of their rights regarding data protection.

2. Data We Collect

We may collect and process the following types of personal data:

Identity Data: Name, surname, date of birth.
Contact Data: Email address, postal address, phone number.
Financial Data: Payment information, such as bank details or credit card numbers.
Technical Data: IP address, browser type, device information, and browsing data.
Communication Data: Emails, messages, and correspondence with customer support.

3. How We Use Your Data

We use personal data for the following purposes:

Order Processing: To manage orders, process payments, and provide associated services.
Customer Support: To respond to inquiries, offer support, and manage returns or complaints.
Marketing: To send promotional communications, subject to your consent.
Service Improvement: To analyze website usage and improve user experience.
Legal Compliance: To fulfill legal, regulatory, and tax obligations.

4. Lawful Basis for Processing

The processing of personal data is based on the following legal grounds:

Consent: When you have given explicit consent for a specific purpose.
Contract: When processing is necessary for the performance of a contract, such as processing an order.
Legal Obligation: When processing is required to comply with legal obligations.
Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services, provided that your rights and freedoms are not adversely affected.

5. Data Security

We implement appropriate technical and organizational measures to protect personal data against loss, unauthorized access, disclosure, or alteration. This includes:

Encryption of sensitive data during transmission.
Restricting access to personal data to authorized personnel only.
Regular security audits and monitoring of our systems to prevent breaches.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, in accordance with legal requirements. Once the retention period expires, personal data will be securely deleted or anonymized.

7. Sharing of Personal Data

We do not sell or trade personal data. We may share data with:

Service Providers: Trusted third-party providers (e.g., payment processors, delivery services) to help us operate our website and provide services.
Legal Authorities: When required by law or legal process.
Business Transfers: In the event of a merger, acquisition, or asset sale.

8. Your Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request the deletion of your personal data under certain conditions.
Right to Restrict Processing: Request restriction of your data processing in specific circumstances.
Right to Data Portability: Receive a copy of your data in a structured, commonly used, and machine-readable format.
Right to Object: Object to the processing of your data for direct marketing or other purposes.
Right to Withdraw Consent: Withdraw your consent to data processing at any time.

To exercise these rights, please contact us at [contact email]. We will respond to your request within one month.

9. Cookies and Tracking Technologies

For information on how we use cookies and similar technologies, please refer to our Cookie Policy.

10. Changes to This Policy

We reserve the right to update this Data Protection Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.

11. Contact Information

If you have any questions about this Data Protection Policy or our data protection practices, please contact us:

Email: contact@cggear.fr

Data Protection Policy

This Data Protection Policy explains how ccgear.fr ("we," "us," "our") collects, uses, protects, and shares personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Purpose of the Policy

The purpose of this policy is to outline how we collect, use, store, and protect personal data and inform users of their rights regarding data protection.

2. Data We Collect

We may collect and process the following types of personal data:

Identity Data: Name, surname, date of birth.

Contact Data: Email address, postal address, phone number.

Financial Data: Payment information, such as bank details or credit card numbers.

Technical Data: IP address, browser type, device information, and browsing data.

Communication Data: Emails, messages, and correspondence with customer support.

3. How We Use Your Data

We use personal data for the following purposes:

Order Processing: To manage orders, process payments, and provide associated services.

Customer Support: To respond to inquiries, offer support, and manage returns or complaints.

Marketing: To send promotional communications, subject to your consent.

Service Improvement: To analyze website usage and improve user experience.

Legal Compliance: To fulfill legal, regulatory, and tax obligations.

4. Lawful Basis for Processing

The processing of personal data is based on the following legal grounds:

Consent: When you have given explicit consent for a specific purpose.

Contract: When processing is necessary for the performance of a contract, such as processing an order.

Legal Obligation: When processing is required to comply with legal obligations.

Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services, provided that your rights and freedoms are not adversely affected.

5. Data Security

We implement appropriate technical and organizational measures to protect personal data against loss, unauthorized access, disclosure, or alteration. This includes:

Encryption of sensitive data during transmission.

Restricting access to personal data to authorized personnel only.

Regular security audits and monitoring of our systems to prevent breaches.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, in accordance with legal requirements. Once the retention period expires, personal data will be securely deleted or anonymized.

7. Sharing of Personal Data

We do not sell or trade personal data. We may share data with:

Service Providers: Trusted third-party providers (e.g., payment processors, delivery services) to help us operate our website and provide services.

Legal Authorities: When required by law or legal process.

Business Transfers: In the event of a merger, acquisition, or asset sale.

8. Your Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you.

Right to Rectification: Request correction of inaccurate or incomplete data.

Right to Erasure: Request the deletion of your personal data under certain conditions.

Right to Restrict Processing: Request restriction of your data processing in specific circumstances.

Right to Data Portability: Receive a copy of your data in a structured, commonly used, and machine-readable format.

Right to Object: Object to the processing of your data for direct marketing or other purposes.

Right to Withdraw Consent: Withdraw your consent to data processing at any time.

To exercise these rights, please contact us at [contact email]. We will respond to your request within one month.

9. Cookies and Tracking Technologies

For information on how we use cookies and similar technologies, please refer to our Cookie Policy.

10. Changes to This Policy

We reserve the right to update this Data Protection Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.

11. Contact Information

If you have any questions about this Data Protection Policy or our data protection practices, please contact us:

Email: contact@cggear.fr